We’re thrilled to announce that Joe Smith has joined Dixa as Chief Revenue Officer. Joe will be part of Dixa’s executive leadership team will be responsible for defining, driving and executing the company’s ambitious go-to-market strategy. This will include expanding its operations even further across EMEA and other key markets, in addition to Dixa’s retention strategy.

Smith brings over 25 years of global go-to-market experience to the role, having held senior positions with high-growth companies such as Hootsuite Media Inc. (general manager international), Qubit (CRO) and Emailvision (SVP global sales). He joins Dixa from innovation intelligence, patent search & IP analytics software company, Patsnap where he was general manager for EMEA, Americas and ANZ. Key learnings from his time include working with enterprise software companies such as BMC Software and CA Technologies as well.

Dixa has experienced phenomenal growth in the space over such a short time. This is a testament to the dedication and focus of its entire team, to bring a software product that offers a better customer and agent experience. Quite simply, creating friendships between brands and their customers is something that has been missing from the customer engagement, experience and service market. I’m impressed with what Dixa has achieved and am looking forward to the opportunity of taking the company further with an ambitious go-to-market strategy. It’s a role that aligns perfectly with my experience and a company I’m proud to be part of. - Joe Smith, CRO at Dixa

Smith joins Dixa as it’s steadily gaining a reputation for redefining the customer service space even further through the Conversational Customer Engagement category. Dixa’s growing international outlook also fits in perfectly with Smith’s global mindset and aligns with his experience working in EMEA, Americas and ANZ.

Joe’s depth of understanding of the marketplace, alongside his track-record of executing go-to-market strategies to drive business growth for several impressive tech companies is simply unrivalled. We’re excited and proud to have him on board and are looking forward to working with him to help achieve our ambitions to personalise customer experience across the globe.     - Mads Fosselius, CEO at Dixa

Joe will be based at Dixa’s HQ in Copenhagen, Denmark.

For more on Joe's decision to join Dixa, check out his recent LinkedIn article here.