Release Notes - November 2016

Product

First release notes ever! We'll be doing these at least every month going onwards and we'll probably be experimenting a bit with format and amount of info along the way. But for now, with no further ado, here's the new stuff:

  • Added historical data for queues (Analytics tab in Settings)
  • Added Billing page
  • Added full-screen Dashboard for a single queue - now you can get that beautiful, big wall display humming with real-time data
  • Added search functionality across contacts, phone numbers and e-mail addresses
  • Improved CRM functionality to better give an overview of all your contacts and their info

We're very excited about December where we'll add the ability to sign-up directly on our website. Fingers crossed and, hopefully, much more to come :-)

release notes
Tue Søttrup

Tue Søttrup has been delivering excellent customer service for more than 20 years, the past 12 years as a manager for several contact centers. Tue is currently VP of Product & Customer Success at Dixa where he's carefully nurturing a small bonsai tree that he calls GenZen.