Rapha uses Dixa to differentiate themselves from competitors and deliver a one of a kind customer experience across all communication channels

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INDUSTRY
users

challenges

Favorite features

Dixa is another step in our overall service strategy. We want to send a strong signal to our customers and partners that SPORTMASTER will continue to invest in customer service - setting the service level for our industry.

Rob Pierce
Customer Operations Director at Rapha
-35%
average wait time on calls

Rob Pierce
Customer Operations Director at Rapha

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