Integrate with your own systems for faster, personal support

Save time by automatically displaying important customer data in Dixa the moment a customer contacts you.

Make your support instant
and simple

Automatic Contact Recognition

Know your customers from the second they reach out: Dixa automatically recognizes customers based on their email and phone number. Customers' previous and ongoing conversations are immediately displayed to agents.

Integrate with Any System

Integrate your own custom-built systems with Dixa using our Custom Cards, or integrate with your Shopify or Magento accounts in just one minute.

Retain Customers

The number one reason customers take their business elsewhere is because of poor customer service. By displaying customer data instantly from your own system, agents have the tools necessary to deliver quick, personal support - keeping your customers happy and coming back for more.

Channels & key features

Modernize your customer service with features that save time and enhance your customer experience.

Voice

  • Numbers in 60+ countries
  • VoIP
  • Automated Call Distribution
  • Callback
  • Call Recording

Email

  • Automatic routing to agents
  • Quick Response
  • Auto Replies
  • Use Company Email Addresses
  • Custom Signatures

Chat

  • Skill Based Routing
  • Quick Response
  • Rich Media Messages
  • Offline Contact Form
  • Set Online Hours (opening hours)

How to get started

Getting started with Dixa is simple, especially since there is no installation required.

Easy sign up and setup

Signing up is free and will give you access to everything Dixa has to offer (inbound test calls are on us). Once logged in, the onboarding guide will help you set up each channel and introduce you to the interface.

Quick setup of integrations

Under Settings -> Integrations you'll find an overview of integrations we've set up in advance. If you want to build your own integration, you can do so with our Custom Card which allows you to select what information to display and style it yourself.

Get help

If you decide Dixa is a good fit for you, we offer assistance along the way and are always here to help! Our Customer Success team will make sure everything runs smoothly with members ready to assist you at any time.

Companies like you are already using Dixa!

Too Good Too Go

"We successfully rolled out Dixa in 8 countries in just over a month. For new countries, it now only takes us a couple of days to go live. Dixa gives us the flexibility and speed we need to keep up with our growth and mission to fight food waste across the globe."
– Andreas Sachse, COO of TGTG

Interflora

“After Valentine's Day it usually takes one week to clear the backlog. With Dixa, it only took two days. - Iman Safari, Customer Service Manager” – Customer Service Manager

Sportmaster

"The first month we implemented Dixa our average response time on email was cut down by 25.5 hours (roughly 85%). Working this way has been a game changer for us." – Lasse Bundgaard Pedersen, Head of Customer Service

Ready to get started?

Schedule a walkthrough or try for yourself. We're here to help if needed.