Provide multichannel support and produce more skilled, satisfied agents.
Deliver quicker more efficient support resulting happier loyal customers.
Know your customers from the second they reach out: Dixa automatically recognizes customers based on their email and phone number. Customers' previous and ongoing conversations are immediately displayed to agents.
The number one reason customers take their business elsewhere is because of poor customer service. By displaying customer data instantly from your own system, agents have the tools necessary to deliver quick, personal support - keeping your customers happy and coming back for more.
Enhance your customer service across all channels with features that save time and provide a better customer experience.