Integrate with your own systems for faster, personal support

Save time by automatically displaying important customer data in Dixa the moment a customer contacts you.

14-day free trial

Make your support instant
and simple

Automatic Contact Recognition

Know your customers from the second they reach out: Dixa automatically recognizes customers based on their email and phone number. Customers' previous and ongoing conversations are immediately displayed to agents.

Integrate with Any System

Integrate your own custom-built systems with Dixa using our Custom Cards, or integrate with your Shopify or Magento accounts in just one minute.

Retain Customers

The number one reason customers take their business elsewhere is because of poor customer service. By displaying customer data instantly from your own system, agents have the tools necessary to deliver quick, personal support - keeping your customers happy and coming back for more.

Channels & key features

Modernize your customer service with features that save time and enhance your customer experience.

Voice

  • Numbers in 60+ countries
  • VoIP
  • Automated Call Distribution
  • Callback
  • Call Recording

Email

  • Automatic routing to agents
  • Quick Response
  • Auto Replies
  • Use Company Email Addresses
  • Custom Signatures

Chat

  • Skill Based Routing
  • Quick Response
  • Rich Media Messages
  • Offline Contact Form
  • Set Online Hours (opening hours)

How to get started

Getting started with Dixa is simple, especially since there is no installation required.

Easy sign up and setup

Signing up is free and will give you access to everything Dixa has to offer (inbound test calls are on us). Once logged in, the onboarding guide will help you set up each channel and introduce you to the interface.

Quick setup of integrations

Under Settings -> Integrations you'll find an overview of integrations we've set up in advance. If you want to build your own integration, you can do so with our Custom Card which allows you to select what information to display and style it yourself.

Get help

If you decide Dixa is a good fit for you, we offer assistance along the way and are always here to help! Our Customer Success team will make sure everything runs smoothly with members ready to assist you at any time.

Companies like you are already using Dixa!

British Corner Shop

“The fact that Dixa had no starting costs and could grow with us was important.”
– Peter Howarth, Technical Director

Interflora

“One of the most important things for us is that our customer service reps have a good working experience.” – Iman Safari, Head of Subscribers

Vital Choice

“We were looking for virtual call center software that could be used both remotely and on-site.” – Susan Emmons, Customer Service Manager

Get started today

Set up yourself or get our help to do it. It only takes 15 minutes.

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