As part of our commitment to provide you with more data to help you strengthen your customer relationships, we’ve built an entirely new data platform. The first version of our new analytics platform will focus solely on conversation data.
Take it for a test drive and help us improve it before we make it a permanent part of Dixa by signing up for early access here!
Understand what early access means
See the number of answered conversations at a team level and at the agent level.
Get a breakdown of your busiest channels, queues and times.
Gain a snapshot of your most popular tags at a glance to spot trends quicker.