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What a month! Lot's of stuff here, let's get started.
We're now open for online business!
Chat improvements:
Various improvements:
We've also started work on a new website that we'll be launching in January 2017.
First release notes ever! We'll be doing these at least every month going onwards and we'll probably be experimenting a bit with format and amount of info along the way. But for now, with no further ado, here's the new stuff:
We're very excited about December where we'll add the ability to sign-up directly on our website. Fingers crossed and, hopefully, much more to come :-)
Last month we deployed several new features and said goodbye to a fantastic 2017. Here's a big thank you for making it even more awesome!
Read more...Product updates for November include our new Shopify integration, in-app and online support article experience and loads more.
Read more...Product updates for October include our new callback action, many new languages and loads more.
Read more...Loads of additions to email, redesigned settings and better integration options.
Read more...Dixa app for iOS, Custom Card integration, Mark for follow up, Dashboard updated and more summer goodies.
Read more...Compose email, add name to phone number, new channel status icons, updated phone dialer design and much more.
Read more...Export your data as CSV, queue timeout actions for calls and our first integration!
Read more...New: Prioritize between queues and agents, transfer to queues, listen in/barge in and tags.
Read more...Email is live in a beta version! Also, set caller ID and claim conversations.
Read more...Better in-app support, area code phone numbers, easier setup, and more call and collaboration functionality.
Read more...Added internal calls and team list improvements. Stay tuned for news on email!
Read more...In March we added our Jabra integration, made more improvements to notifications and added some emojis to your life. More in the full notes here.
Read more...In February we added our Magento integration, made more improvements to email and overhauled notifications. More in the full notes here.
Read more...January brought an interface redesign and a new conversation list with easier preview option for email and chat. Read the full notes here.
Read more...