Release Notes

What a month! Lot's of stuff here, let's get started.

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We're now open for online business!

• Enabled sign-up for new customers with a free trial and forever free chat to go along with it!

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Chat improvements:

• Improved chat widget interface
• Added customer and agent name to chat widget
• Added rating of chat session after chat has ended
• Added waiting graphic when looking for available agent in chat widget
• Chat now starts conversation when customer has sent the first message

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Various improvements:

• Fixed mute button to always show correct status
• Improved color scheme for active buttons in dialer
• Once again improved CRM design for better overview of contacts
• Released just last month, we've improved our Billing page design
• Added in-app support page with video guides and walkthroughs as well as a 'Get Started' tour

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We've also started work on a new website that we'll be launching in January 2017.

First release notes ever! We'll be doing these at least every month going onwards and we'll probably be experimenting a bit with format and amount of info along the way. But for now, with no further ado, here's the new stuff:

• Added historical data for queues (Analytics tab in Settings)
• Added Billing page
• Added full-screen Dashboard for a single queue - now you can get that beautiful, big wall display humming with real-time data
• Added search functionality across contacts, phone numbers and e-mail addresses
• Improved CRM functionality to better give an overview of all your contacts and their info

We're very excited about December where we'll add the ability to sign-up directly on our website. Fingers crossed and, hopefully, much more to come :-)