What a month! Lot's of stuff here, let's get started.
We're now open for online business!
- Enabled sign-up for new customers with a free trial and forever free chat to go along with it!
- Improved chat widget interface
- Added customer and agent name to chat widget
- Added rating of chat session after chat has ended
- Added waiting graphic when looking for available agent in chat widget
- Chat now starts conversation when customer has sent the first message
- Fixed mute button to always show correct status
- Improved color scheme for active buttons in dialer
- Once again improved CRM design for better overview of contacts
- Released just last month, we've improved our Billing page design
- Added in-app support page with video guides and walkthroughs as well as a 'Get Started' tour
We've also started work on a new website that we'll be launching in January 2017.