Simultaneous Ringing

Agent guide

When you activate Simultaneous Ringing incoming calls will be offered in the Dixa interface and on a traditional phone (landline or mobile) simultaneously. This is also called twinning.

To active Simultaneous Ringing, you need to add a phone number to your profile.

You can activate Simultaneous Ringing under My Profile and in the top left corner of the Dixa interface.

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