Tags: Administrator guide

Admin guide

You can create tags so your team can add them to conversations.

  1. Go to Settings.
  2. Go to Tags.
  3. Click on Add tag.
  4. Enter a name for the tag. You have the option to change the tag color.
  5. The tag is now available in the Conversation View.
Tag list with number of times used
Add a new tag
Remove tag

Conversation with tags

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