Send a transcript of either an email, chat or contact form to someone else via email:

  1. Click on Send Transcript in the right-hand panel in conversation view.
  2. Enter the email address of the recipient.
  3. Select which email address you want to send the email from.
  4. Enter an optional subject.
  5. Enter an optional message.
  6. Click Send Conversation to send the email.

Note:
Attachments are also forwarded.
The transcript will not be saved in Dixa as new conversation.