Send a Transcript
Send a transcript of either an email, chat or contact form to someone else via email:
- Click on Send Transcript in the right-hand panel in conversation view.
- Enter the email address of the recipient.
- Select which email address you want to send the email from.
- Enter an optional subject.
- Enter an optional message.
- Click Send Conversation to send the email.
Attachments are also forwarded.
The transcript will not be saved in Dixa as new conversation.