If you no longer need a phone number you have to release it in Dixa.

This is how you release a phone number:

  1. Go to Settings.
  2. Click on Phone.
  3. Click on Release to the right of the number you no longer need.
  4. Confirm that you want to release the number.
  5. The number has now been released and you will no longer be charged for it.

Remember to reassign the Call Flow that was assigned to the phone number if you still want to receive calls using that specific Call Flow.