Give your agents the tools they need to deliver great customer service every time.
Engage in meaningful conversations with customers in real time to increase loyalty.
Unify your customer service experience across phone, email, chat and messaging apps to eliminate the chaos caused by having separate systems and screens
Full-featured call center & phone system that runs directly in your browser. Learn more about phone
Live chat solution to help you convert visitors when they are most engaged with your brand. Learn more about chat
Respond to your most important inquiries first based on your specific business needs
Always route customers to the agent most qualified to meet their needs.
Design powerful workflows with our drag-n-drop Flow Builder in minutes without assistance from your IT department.
Let the most qualified agents handle the most important conversations before the rest. Automatically.
Build long-lasting relationships with your customers by having continuous and personal conversations. No more tickets or forms.
Make your customers feel appreciated by instantly knowing who they are, regardless of the channel they reach out on.
Connect each conversation to relevant data including past conversations, order history and preferences.
Truly understand your customer by displaying customer data from your other systems in Dixa. Learn more about integrations