To Travel is to Live: Personalize or kill your travel business
The travel industry is experiencing uninterrupted growth with people spending more than ever on experiences and maintaining a lifestyle of constant exploration.
Even though business is booming, some unchallenged misconceptions about the modern traveler might be blocking the road to delivering the dream experience for NextGen travelers. In fact, only 64% of travelers feel that they experience the type of personalized service they crave.
Our VP of Product, Christian, is a frequent flyer and personalization enthusiast himself and will be serving up his best tips on how to take your service to new heights through enhanced engagement with travelers of all kinds.
Christian is the VP of Product at Dixa and believes in treating customers as friends, not transactions. He approaches Dixa's product development with this mindset every single day.