Deliver personal service in real-time across voice, email & chat in one simple interface14-day free trial
Dixa is for customer service heroes of every kind
We know that excellent customer service begins with an excellent agent and manager experience. That’s why we focus on ease of use in our design and run everything in an all-in-one interface.
Dixa runs in your browser and is accessible from anywhere with an internet connection. Should you need to do support while on the road, we also provide a free mobile app.
Coming from customer service ourselves we’ve experienced firsthand the hassle of working with complex systems. We exist to help you focus on your customers and not the software.
“The fact that Dixa had no starting costs and could grow with us was important.”
– Peter Howarth, Technical Director
“One of the most important things for us is that our customer service reps have a good working experience.” – Iman Safari, Head of Subscribers
“We were looking for virtual call center software that could be used both remotely and on-site.” – Susan Emmons, Customer Service Manager
Customers and consumers don’t think in terms of channels, and we think they’re right not to. Dixa was conceived as channel-neutral from day one and enables you to connect with your customers on the channel of their choice when they need it. All in real-time.