Customer service software
for customer facing teams

Deliver personal service in real-time across voice, email & chat in one simple interface

14-day free trial

Who is it for?

Dixa is for customer service heroes of every kind

All-in-one, easy to use interface for phone, email & chat

A Cleanly Designed Work Experience

We know that excellent customer service begins with an excellent agent and manager experience. That’s why we focus on ease of use in our design and run everything in an all-in-one interface.

Work Remotely & On the Road

Dixa runs in your browser and is accessible from anywhere with an internet connection. Should you need to do support while on the road, we also provide a free mobile app.

Built by Customer Service Professionals

Coming from customer service ourselves we’ve experienced firsthand the hassle of working with complex systems. We exist to help you focus on your customers and not the software.

Companies like you are already using Dixa!

British Corner Shop

“The fact that Dixa had no starting costs and could grow with us was important.”
– Peter Howarth, Technical Director

Interflora

“One of the most important things for us is that our customer service reps have a good working experience.” – Iman Safari, Head of Subscribers

Vital Choice

“We were looking for virtual call center software that could be used both remotely and on-site.” – Susan Emmons, Customer Service Manager

Route all conversations directly to agents

Easily set up multichannel routing that connects customers with the right agents automatically.

See how Dixa works

Deliver personal support on phone, email & chat.

How to get started

Sign up for a free trial

Our free trial gives you full access to the platform’s features and offers an onboarding guide that will take you to the point where you can test calls, emails and chats (no IT needed).

Set up your account in minutes

If you need help setting up or simply want to see how Dixa works, feel free to schedule a demo with our team! We also provide free 24/7 support for all our customers.

Transition with ease

When you are ready to go live, we can help prepare and we’ll be there every step of the way to make sure everything goes smoothly!

Get this and much more for $12 per agent per month

Set up yourself or get our help to do it. Inbound test calls are on us!

14-day free trialBook a demo