Meet Conversational Customer Service - Helping brands build stronger bonds with their customers and eliminate bad customer service.
Unify the customer service experience across email, chat & phone and eliminate the chaos caused by having separate systems.
Full-featured call center & phone system that runs directly in your browser.
Learn more about phone
Real-time live chat and messaging solution to engage with your visitors wherever they are.
Learn more about chat
Email platform that lets you track, prioritize and help your customers quicker.
Learn more about email
Messaging platform that lets you engage with, prioritize and help your customers via Facebook Messenger.
Learn more about Facebook Messenger
Help your most important customers first by blending agents and prioritizing conversations across all channels.
Always match customers with the agent most qualified to meet their needs.
Build powerful and smart routing flows in minutes without assistance from your IT department.
Let the most qualified agents handle the most important conversations before the rest. Automatically.
Build long lasting relationships with your customers by having continuous and personal conversations. No more tickets or forms.
Make your customers feel appreciated by instantly knowing who they are - their profile, journey and context.
Connect each conversation to relevant data including past conversations, order history and preferences.
Truly understand your customer by displaying customer data from your other systems in Dixa.
Learn more about integrations
Dixa is very easy to understand and use. Because of this, we were able to roll out Dixa in all nine countries in a very limited amount of time. We are looking forward to the expansion of Too Good To Go and we will continue to use Dixa to improve our customer experience as we go along.
Too Good To Go is on an incredible growth journey, expanding internationally and fast. Because of this, they needed flexible software that could be set up quickly and scale across the globe. Dixa provides Too Good To Go with a highly scalable solution, an intuitive user experience that is easy for new agents to learn and the ability to customize setups by country.
Join other customer loving brands that use Dixa every day
See what it's like to support all your customers from one platform!
+1 888 910 7555 (Toll-free)
Monday-Friday: 3 AM - 2 PM EDT
+44 845 528 0282
Monday-Friday: 10 AM - 9 PM
+45 89 88 62 60
Mandag-fredag: 9-17
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