Customer service
made easy

Deliver personal service in real-time across voice, email & chat in one simple interface designed for customer facing teams.

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Get happier customers

Built on best practices, Dixa enables your customers to connect with you however they want to receive the best personal experience.

Get happier agents

The best agent experience: We’re continually designing the interface to make Dixa as uncomplicated and fun to work with as possible.

Grow your business

Make customer service your competitive advantage to grow your business while Dixa scales to always fit your needs.

The next-gen customer service
solution for online businesses

Customers and consumers don’t think in terms of channels, and we think they’re right not to. Dixa was conceived as channel-neutral from day one and enables you to connect with your customers on the channel of their choice when they need it. All in real-time.

All-in-one, easy to use interface

Dixa is a web app that runs in your browser with no installation or maintenance required. You answer and manage all conversations from the same simple and intuitive interface, regardless of channel and whether they are in- or outbound. 

Excellent customer service begins with an excellent agent experience, and that's why we have a strong focus on simplicity and ease of use in our design.

Who is it for?

Dixa is for customer service heroes of every kind, but we’ve made solutions for these:

Call centers

Customer service teams that spend a lot of time on the phone. Dixa provides call distribution, queuing and real-time performance statistics.
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Multichannel contact centers

For the full-fledged contact centers that connect with their customers across all channels. Dixa provides full scalability across the globe.
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Small businesses

For the small business that takes their customers seriously. We’ve made a solution tailored to you, so you only pay for what you need.
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People just like you are already loving Dixa

"At GoMore we believe in friendship with our users, that's what Dixa is all about"

Rasmus Carlsen
Commercial Director
GoMore

"Of course we want happy customers… that's why we use Dixa!"

Morten Poulsen
Founder and CEO
Plytix

”With Dixa we are able to serve our 600 million potential customers in South America from only one location."

Peder Skjalm Lissner
Group CFO
Saxo

”With Dixa we are able to serve our 600 million potential customers in South America from only one location."

PEDER SKJALM LISSNER
Group CFO
Saxo

Get started today

Set up yourself or get our help to do it. It only takes 15 minutes.

Get an online walkthrough

We’ll walk through the interface with you, making sure to answer all your questions.

Request a demo

Online walkthrough 
+ setup of your account

We’ll set up a new test account for you that fits your needs and walk through the interface together.

Request a demo

Set up an account

Test all features for 14 days. We pay for your test calls. Chat is forever free, and so is our help.

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