Deliver personal service in real-time across voice, email & chat in one simple interface14-day free trial
Dixa is for customer service heroes of every kind
The thing I like the most about Dixa is the simplicity. It's simple to use in a good way. Dixa makes my work a lot easier, but also faster.
We know that excellent customer service begins with an excellent agent and manager experience. That’s why we focus on ease of use in our design and run everything in an all-in-one interface.
Dixa runs in your browser and is accessible from anywhere with an internet connection. Should you need to do support while on the road, we also provide a free mobile app.
Coming from customer service ourselves we’ve experienced firsthand the hassle of working with complex systems. We exist to help you focus on your customers and not the software.
Customers and consumers don’t think in terms of channels, and we think they’re right not to. Dixa was conceived as channel-neutral from day one and enables you to connect with your customers on the channel of their choice when they need it. All in real-time.