Trusted by companies of all sizes across several industries.
Join companies just like you who solved customer chaos by using Dixa.
As competition online continues to increase, many customers remain loyal to those who offer an effortless support experience. Dixa makes it easy for customers to get in touch and for your team to provide quick answers when they do. By enhancing your support experience, you’ll retain more customers and increase sales. With all relevant data in one place, you can save time and make informed decisions to better serve your team and your customers.
“With Dixa, we give our customers and our employees a significantly better experience, which has resulted in an increase in sales, customer satisfaction and efficiency across the board.”
Dixa’s intelligent routing enables you to automate your lead handling processes and get in touch with interested customers quicker. By creating personal queues for each travel advisor, leads can be distributed automatically to the most relevant advisor based on desired destination, customer history and more. This coupled with customer recognition features results in a more efficient, personalized lead handling process, ensuring no one slips through the cracks.
Whether you are a tech company or a startup, having the most up to date technology is crucial for keeping costs low and efficiency high. Dixa offers a user friendly interface with a quick implementation time, but not at the expense of its intelligence. Living up to modern standards, including integration capabilities, Dixa unifies your support in an all in one solution, keeping costs and upkeep time low.
“Why haven’t others figured this out, and why were we using two separate systems for sales and service before? This is much more intelligent and efficient compared to our old setup and can be used globally from day one.”
“A memorable design is fundamental to our DNA, therefore we always strive to deliver a uniquely personal customer experience, regardless of the place and time. Dixa enables us to do this in one unified solution.”
With most customer - brand interactions occurring online, it can be hard to establish a personal connection with your customers. Dixa unifies your customer communication and relevant data in one place, making it easy for your team to deliver personalized customer experiences every time. Intelligent routing and customer recognition features automatically prioritize customer inquiries and provides your team with all the context they need to solve issues thoughtfully and efficiently.