We solve customer chaos

Dixa is a born global customer service tech company on a mission to solve customer chaos, eliminate bad customer service and build strong bonds between companies and their customers - much like the connection between friends.

Our software eliminates chaos caused by using disconnected systems and unifies the customer experience across email, chat, messaging and phone.

Dixa has customers in 20+ countries and has rocketed from new entrant to the #1 ranked SaaS Contact Center platform in just over 1 year.

Our mission

Our mission is to empower customers & businesses to build stronger bonds - as if they were friends

Our vision

To create a world in which every customer and customer service employee feels appreciated

Everyone wants to feel appreciated. But in today’s world, customers in many industries have become accustomed to bad customer service. We imagine a world where everyone - employees, customers, business partners - treat each other as friends. To the benefit of businesses, their employees and customers everywhere.

Meet the team

Mads Blicher Fosselius

Co-founder & CEO

Jacob Vous Petersen

CO-FOUNDER & CTO

Anders Mayntzhusen

CCO

Tue Søttrup

VP OF CUSTOMER EXPERIENCE

Sebastian Lauwers

VP OF ENGINEERING

Kasper Sommer

VP OF FINANCE

Christian Colding

VP OF PRODUCT

Ghazaleh Mobkie

VP OF CUSTOMER SUCCESS

James Marlow

GM OF UK & IRELAND

Jakob Nederby Nielsen

CO-FOUNDER & LEAD FRONTEND ENGINEER

Krisztian Istvan Tabori

CO-FOUNDER & LEAD PRODUCT DESIGNER

Mads Ritter Nørskov

PARTNER & LEAD BACKEND ENGINEER

Thomas Sønderbjerg Larsen

DIGITAL MARKETING MANAGER

Lauren Blair

Marketing Coordinator

Smilena Spasova

ACCOUNT EXECUTIVE

Rune Drole Pedersen

BACKEND ENGINEER

Julie Solem

EVENT & CUSTOMER RELATIONS DIRECTOR

Cristian Fruntisanu

DIGITAL DESIGNER

Mauro Codella

BACKEND ENGINEER

Brendan Ekstein

FINANCE ASSISTENT

Alise Loginova

WEB DESIGNER

Kasia Żukowska

FRONTEND ENGINEER

Olivier Amann

MARKET MANAGER

Ken Baumi

CX ENGAGEMENT MANAGER

Viktoria Vas

CX ENGAGEMENT MANAGER

The board

Lars Thinggaard

CHAIRMAN OF THE BOARD

Preben Damgaard

BOARD MEMBER & INVESTOR

Damgaard Company

Niels Vejrup Carlsen

BOARD MEMBER & INVESTOR

Seed Capital

Nikolaj Kornum

BOARD MEMBER & INVESTOR

Simon Kristoffersen

BOARD MEMBER & INVESTOR