We build software that enables customers to get the help they need

Dixa is “customer friendship software” and we believe that the future of customer service is a strong bond between companies and their customers – much like the connection between friends.

Our software enables personal and insightful conversations to take place, promoting mutual respect and appreciation between customers and agents. We help teams consistently perform at their best on all channels, ensuring that customers can always get the help they need when they need it and on the channel they prefer.

Our mission

Our mission is to empower customers & businesses to build stronger bonds - as if they were friends

Our vision

To create a world in which every customer and customer service employee feels appreciated

Everyone wants to feel appreciated. But in today’s world, customers in many industries have become accustomed to bad customer service. We imagine a world where everyone - employees, customers, business partners - treat each other as friends. To the benefit of businesses, their employees and customers everywhere.

Meet the team

Mads Blicher Fosselius

Co-founder & CEO

Jacob Vous Petersen

CO-FOUNDER & CTO

Anders Mayntzhusen

CCO

Tue Søttrup

VP OF PRODUCT & CUSTOMER SUCCESS

Sebastian Lauwers

VP OF ENGINEERING

Jakob Nederby Nielsen

CO-FOUNDER & LEAD PRODUCT ENGINEER

Krisztian Istvan Tabori

CO-FOUNDER & LEAD PRODUCT DESIGNER

Mads Ritter Nørskov

PARTNER & BACKEND ENGINEER

Julia Rask

SUCCESS SPECIALIST

Thomas Sønderbjerg Larsen

DIGITAL MARKETING MANAGER

Victoria Mijares de Watts

Project Manager

Hugo Leote

Frontend ENGINEER

Lauren Blair

Marketing Coordinator

Smilena Spasova

SUCCESS SPECIALIST

Rune Drole Pedersen

BACKEND ENGINEER

The board

Lars Thinggaard

CHAIRMAN OF THE BOARD

Preben Damgaard

BOARD MEMBER & INVESTOR

Damgaard Company

Lars Andersen

BOARD MEMBER & INVESTOR

Seed Capital

Nikolaj Kornum

BOARD MEMBER & INVESTOR

Simon Kristoffersen

BOARD MEMBER & INVESTOR