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Dixa life
11 min watch

Choosing the Right Elasticsearch Index Data Structure

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Dixa life
5 min watch

Interviewing at Dixa: Engineering Edition

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Customer experience
8 min watch

Are your online reviews helping or hurting your business?

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Customer experience
4 min watch

How the Retail Experience is Evolving in a Contactless World

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Agent experience
5 min watch

Do Happy Agents Make Happy Customers?

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Dixa life
5 min watch

Nina Working from Home with Daughter Ella

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Customer service
5 min watch

6 Ways Support Teams Can Stay Resilient During Coronavirus

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Dixa life
5 min watch

Remote Onboarding: Joining Dixa in the Time of Coronavirus

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Customer experience
5 min watch

3 Trends Shaping Customer Engagement in 2020

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