Webinar | 50 min How to Create an Effortless Experience That Builds Customer Loyalty Did you know that the average service interaction is 4 times more likely to make a customer disloyal? It’s no secret that great customer service (or a lack thereof) can make or break customer loyalty. In 2023, if you can provide high-quality and frictionless interactions, you will stand head and shoulders above the competition! Help yourself, your CX department and your company thrive for the year ahead. Matthew Dixon, author of The Effortless Experience, and Tue Søttrup, VP of CX Excellence at Dixa, are sharing all their tips to get you focused on what matters for 2023. Knowledge is power: How to create connected and effortless experiences across a wide range of customer channels What is the key to mitigating disloyalty Amid a market downturn, how to best empower your customer service team to provide positive customer experiences How to leverage proactive automation to reduce friction points How to increase your customer service department’s operational agility Replay the Live Webinar Share Featured On-Demand 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 25 min watch Creating Game-Changing Customer Experiences with AI AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape. Watch now Webinar 55 min watch Building trust with an AI-driven CX strategy How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo