Webinar | 26 min How Resident Home improved their agent experience & CSAT Resident Home’s Ren Kerekere talks about moving away from a system with scattered data and no cohesive overview over customers, to giving their agents and customers the ability to have more informed, higher-quality interactions. Learn how Resident Home improved both their agent experience and CSAT by: Letting their agents focus on the most time-consuming enquiries Building better workflows and increasing productivity for agents Building a knowledge base and increasing self-service rate to 31% Replay the Live Webinar Share Featured On-Demand 60 min watch Dixa Roadmap Update Q1 2025 Get a look behind the scenes – we’ll go through new features, and what’s coming next! Watch now Webinar 25 min watch Creating Game-Changing Customer Experiences with AI AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape. Watch now Webinar 55 min watch Building trust with an AI-driven CX strategy How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo