Webinar | 50 min

5 insights to transform your CX org into a value-builder

Tink moved 100 new agents and CS leaders to Dixa in just 4 weeks. Learn how they accomplished their growth with very lean resources.

Join us as we chat to ‘tink’, a leading German consumer IoT commerce platform working hard to help people connect every device in the modern home.

Head of IoT services, Choan-yi Lai, will be speaking to Dixa’s VP of Product, Rob Krassowski, about how ‘tink’ supports their agents with the right tools and knowledge to quickly ramp up and deliver impeccable service in new and emerging markets.

What will I learn?

  • How tink was able to get 100 new agents and CS leaders up and running in just 4 weeks with very lean resources.
  • Ways the company empowers their agents to deliver accurate and updated information to their customers in a fast-moving and increasingly complex space.
  • How happy and empowered agents will help you grow your business.

Replay the Live Webinar

Featured On-Demand

60 min watch

Dixa Roadmap Update Q1 2025

Get a look behind the scenes – we’ll go through new features, and what’s coming next!

Watch now
Webinar
25 min watch

Creating Game-Changing Customer Experiences with AI

AI is revolutionizing our daily experiences. Learn from industry expert, Daniel Bunton, on how to leverage and embrace AI to drive customer satisfaction in today’s competitive landscape.

Watch now
Webinar
55 min watch

Building trust with an AI-driven CX strategy

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

Watch now

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo