Start a full-featured 14-day free trial now, pick a plan later

No setup fees or hidden charges

ESSENTIAL

PHONE + CHAT + EMAIL

$15

Per agent, per month
billed annually*
$19 billed monthly
Get the essentials to respond to customers on phone, chat & email.
A single easy-to-use interface for all channels
Integrate easily to Shopify, Magento & more
Get real-time analytics to monitor performance
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Recommended for up to 5 agents

PRO 

CHAT + EMAIL

$29

Per agent, per month
billed annually
$35 billed monthly
Powerful email and instant chat in one place with advanced routing.
All ESSENTIAL features
Prioritize chats and emails with advanced routing
Quickly answer emails and chats with quick responses
Customize it to fit your company branding
Recommended for up to 50 agents
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PRO

PHONE

$29

Per agent, per month
billed annually*
$35 billed monthly
Everything you’d expect from a full-featured call center.
All ESSENTIAL features
Automatic call distribution with IVR
Call recording, callback and voicemail
Internal calls, barge in, transfer & forward calls
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Recommended for up to 50 agents

PRO

PHONE + CHAT + EMAIL

$49

Per agent, per month 
billed annually*
$59 billed monthly
Get all Pro features in one powerful cross-channel solution.
All ESSENTIAL features
Benefit from powerful cross-channel routing
Prioritize the most important conversations first
Be there for your customers on all channels
Recommended for up to 50 agents
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ENTERPRISE

PHONE + CHAT + EMAIL

Starting at

$89

Per agent, per month 
billed annually*
$99 billed monthly
When you expect the best with dedicated support and training.
All PRO features
Dedicated Customer Success Manager
Assistance with setup and training of your team
Access to our roadmap and a direct line to our product team
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Recommended for more than 50 agents

TRY DIXA FOR FREE

Get access to all features for 14 days. Inbound test calls are on us!
14-day free trial
*Minutes sold separately

Add-ons

LOCAL PHONE NUMBERS

International phone number in over 60 countries

$6

Per number, per month

PREMIUM PHONE NUMBERS

The really, really cool numbers (PRO & ENTERPRISE only)

TOLL-FREE PHONE NUMBERS

Free for customers to call

$12

Per number, per month

NUMBER PORTING

Port your numbers to Dixa - we help as much as we can in the process

$6

Per number each month for 12 months

OUTBOUND TELEPHONY

Outbound per-minute rates vary - contact us for rates and help to find the cheapest setup

INBOUND TELEPHONY

Per minute pay-as-you-go rate of $0.02 with flat rate packages available (PRO & ENTERPRISE only)

TOLL-FREE USAGE (US)

Extra charge for US-based toll-free calls

$0.0125

in addition per minute

TOLL-FREE USAGE (REST OF WORLD)

Extra charge for toll-free calls

All plans benefit from

Contact Recognition

Automatically recognize repeat customers and immediately view history.

Notes & Tags

Summarize and categorize conversations by adding notes & tags.

Unlimited Calls & Queuing

Never again worry about phone lines and maximum capacity on emails & chats.

Cloud-based

Run your support directly in your browser with no hardware or upkeep costs.

14-day free trial
Get access to the whole system for 14 days. Inbound test calls are on us!
Book a demo
Schedule a demo or contact us to have your questions answered immediately!

Some frequently asked questions

Do I need to enter my credit card details for the free trial?

No, just create an account to get started. You’ll start with all features for 14 days, and you can always pick a plan later on.

Do I need any hardware?

You simply need a computer that is connected to the Internet. But we do recommend headsets with active noise cancellation for the best experience.

Which payment methods do you accept?

We currently accept VISA, Mastercard and American Express.

Can I use desk phones with Dixa?

Yes, we integrate with Jabra’s USB desk phones.

Can I keep my existing phone numbers?

Yes, you can absolutely keep your existing numbers. Contact us to transfer your existing numbers from your current phone carrier to Dixa (known as porting). We help you throughout the process. In some countries it can take some time - we’ll let you know what to expect. We’d love for it to be instant and free of charge, but unfortunately we don’t make the rules.

Where are phone numbers available?

Argentina*, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia*, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador*, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, India*, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Philippines*, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland*, Turkey, United Arab Emirates*, United Kingdom, United States, Virgin Islands (US), World (iNum). *These countries are more expensive than our normal rate and requires you to contact us for a price.