Pricing

Only pay for what you need and scale up and down without additional costs

Free includes

  • Real-time & historical performance stats
  • Lightweight CRM with contact recognition
  • Chat for your website with 5 free agents
  • Support in any way you need
Monthly prices
Billed annually
Billed monthly

Just chat

  • First five agents are free ($5 per additional)
  • Unlimited chats
  • Contact forms
  • URL triggers

FREE

Email & chat

  • Unlimited emails
  • Email queues
  • Transfer emails
  • And lots more
Per agent

$12

Voice & chat

  • Quality VoIP
  • Internal & external calls
  • Unlimited queues
  • Call distribution
  • Transfer calls
  • Receive calls on mobile

$12

Per agent
Minutes sold separately

Voice, email & chat

  • Get all channels in one package
  • Enjoy performance stats, conversation history and contact recognition across all channels

$20

Per agent
Minutes sold separately

Add-ons

Monthly prices
  • Phone number
    per number
    $6
  • Phone number, toll-free
    per number
    $12
  • Phone number porting fee
    per number for the first 12 months
    $6
  • Additional chat only agents (past first five)
    per agent
    $5
  • Call recording
  • Premium phone numbers (the cool ones)

Usage

Just chat

  • First five agents are free ($5 per additional)
  • Unlimited chats
  • Contact forms
  • URL triggers

FREE

Email & chat

  • Unlimited emails
  • Email queues
  • Transfer emails
  • And lots more
Per agent

$15

Voice & chat

  • Quality VoIP
  • Internal & external calls
  • Unlimited queues
  • Call distribution
  • Transfer calls
  • Receive calls on mobile

$15

Per agent
Minutes sold separately

Voice, email & chat

  • Get all channels in one package
  • Enjoy performance stats, conversation history and contact recognition across all channels

$25

Per agent
Minutes sold separately

Add-ons

Monthly prices
  • Phone number
    per number
    $6
  • Phone number, toll-free
    per number
    $12
  • Phone number porting fee
    per number for the first 12 months
    $6
  • Additional chat only agents (past first five)
    per agent
    $5
  • Call recording
  • Premium phone numbers (the cool ones)

Usage

14-day free trial
Get access to the forever free plan that includes chat, CRM, analytics and a 14-day free trial of everything, including telephony. Test calls are on us.
Request demo
If you’d like a demo right now or soon, just hit us up on the chat and we’ll try to schedule something for you immediately!

Pricing examples

Small business

A webshop with 3 employees that all need to be able to respond to customers on voice & chat but don’t spend a lot of time on the phone.
  • Phone number
    $6
  • 3 voice & chat agents ($12x3)
    $36
  • Pay-as-you-go VoIP ($0.02 per minute x 250 minutes)
    $5
  • Total per month
    $47

Customer service team

10 full-time customer service agents with a high contact volume of which only three agents need access to email.
  • Phone number
    $6
  • 7 voice & chat agents ($12x7)
    $84
  • 3 voice, chat & email agents ($20x3)
    $60
  • 30.000 inbound minutes
    $490
  • Total per month
    $640

Not sure what you need?

CONTACT US

Some frequently asked questions

Do I need to enter my credit card details to sign up?

No, just create an account to get started. You’ll start with all the free includes listed above and you can always upgrade later on.

So if I just want chat, is it really free?

Yes, for the first five agents. At some point we hope you grow your business and will need add-ons like the ones listed above. So yes, it really is free.

Which payment methods do you accept?

We currently accept VISA, Mastercard and American Express in more than 100 currencies.

Do I need any hardware or softphones?

No, you simply need a microphone and speakers. But we do recommend headsets with active noise cancellation for the best experience.

Can I keep my existing number?

Yes, you can absolutely keep your existing number. Contact us to transfer your existing number from your current telephone carrier to Dixa (known as porting). We take care of everything, and it costs an additional $8 per month per number for the first 12 months. In some countries it can take some time, but we’ll let you know what to expect. We’d love for you to be able to transfer it instantly and free of charge, but unfortunately we don’t make the rules.

In which countries are phone numbers available?

We currently supply phone numbers in these countries: Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia*, Croatia, Cyprus, Czech Republic, El Salvador*, Estonia, Finland, France, Georgia*, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxemborg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea*, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States. *These countries are more expensive than our normal rate and requires you to contact us for a price.