Plans and Pricing

Start a full-featured 14-day free trial now, pick a plan later.No setup fees or hidden charges.

essential

$19
agent / month
Channels
  • Agent interface
  • Unlimited integrations
  • Email support
Try for free

PROFESSIONAL

$69
agent / month
Channels
  • All ESSENTIAL features
  • Cross-channel routing
  • Prioritize conversations
  • 24/7 in-app chat support
Try for free

Enterprise

$119
agent / month
Channels
  • All PROFESSIONAL features
  • Dedicated CS manager
  • Assisted setup
  • Access to our roadmap
Contact us

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Compare plans

features
Essential
$19
Pro
$69
enterprise
$119
Handle chats, emails, messaging and phone calls
Add new agents and admins on the fly
Automatic contact recognition
Tag and categorize all conversations
Agent collision detection
Intelligent routing with flow editors
Conversation distribution algorithms
Prioritization of agents and queues
Conversation history and analytics
24/7 in-app chat and email support
Phone support and SLA's on uptime
Compare all features

"At Too Good To Go we believe that every individual action against food waste is part of a bigger movement that has a huge global impact. We approach our consumers with this mindset, which is why we use Dixa. Having all our communication in one place helps us prioritize and deliver better customer experiences every single day."

Andreas Sachse
COO at Too Good To Go

"Two of the most important things for us is that our customers always receive a personal customer service experience and that our customer service reps have the best working experience. With Dixa, they all do in all respects."

Iman Safari
Head of Subscribers & Customer Service

“The way we can manage our leads and customer service with Dixa is unique because all customer engagements and data across email, chat and phone goes into one solution.”

Rie Ulrich
COO Aller Leisure

Add-ons

LOCAL PHONE NUMBERS
International phone number in over 60 countries
$6
Per number, per month
PREMIUM PHONE NUMBERS
The really, really cool numbers (PRO & ENTERPRISE only)
TOLL-FREE PHONE NUMBERS
Free for customers to call
$12
Per number, per month
NUMBER PORTING
Port your numbers to Dixa - we help as much as we can in the process
$12
Per number each month for 12 months
OUTBOUND TELEPHONY
Outbound per-minute rates vary - contact us for rates and help to find the cheapest setup
INBOUND TELEPHONY
Per minute pay-as-you-go rate of $0.02 with flat rate packages available (PRO & ENTERPRISE only)
TOLL-FREE USAGE (US)
Extra charge for US-based toll-free calls
TOLL-FREE USAGE (REST OF WORLD)
Extra charge for toll-free calls

Some frequently asked questions

Do I need to enter my credit card details for the free trial?
No, just create an account to get started. You’ll start with all features for 14 days, and you can always pick a plan later on.
Which payment methods do you accept?
We currently accept VISA, Mastercard and American Express.
Can I keep my existing phone numbers?
Yes, you can absolutely keep your existing numbers. Contact us to transfer your existing numbers from your current phone carrier to Dixa (known as porting). We help you throughout the process. In some countries it can take some time - we’ll let you know what to expect. We’d love for it to be instant and free of charge, but unfortunately we don’t make the rules.
Do I need any hardware?
You simply need a computer that is connected to the Internet. But we do recommend headsets with active noise cancellation for the best experience.
Can I use desk phones with Dixa?
Yes, we integrate with Jabra’s USB desk phones.
Where are phone numbers available?
Argentina*, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia*, Croatia, Cyprus, Czech Republic, Denmark, Dominican Republic, El Salvador*, Estonia, Finland, France, Georgia, Germany, Greece, Hong Kong, Hungary, India*, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Philippines*, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland*, Turkey, United Arab Emirates*, United Kingdom, United States, Virgin Islands (US), World (iNum). *These countries are more expensive than our normal rate and requires you to contact us for a price.

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