Can I keep my existing number?
Yes, you can absolutely keep your existing number. The only thing we need to do is transfer your existing number from your current telephone carrier to Dixa. This costs an additional $8 per month per number for the first 12 months. We’d love for you to be able to transfer it instantly and free of charge, but unfortunately we don’t make the rules.
In which countries are phone numbers available?
We currently supply phone numbers in these countries: Argentina, Australia, Belgium, Brazil, Bulgaria, Canada, Chile, Colombia*, Croatia, Cyprus, Czech Republic, El Salvador*, Estonia, Finland, France, Georgia*, Germany, Greece, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxemborg, Malaysia, Malta, Mexico, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Slovakia, Slovenia, South Africa, South Korea*, Spain, Sweden, Switzerland, Turkey, United Kingdom, United States. *These countries are more expensive than our normal rate and requires you to contact us for a price.
What kind of support can I get?
Our support basically includes anything you need help with. We answer any question about customer service and the Dixa platform, we help with setup and our developers are standing by to supply technical support and answer tech questions. We know how important your customers are to you. Just like you are to us. As a thank you, you can always expect excellent customer service :-)