Mim AI Agent Reduce support volume with a chatbot you can trust. Dixa’s AI Agent for customer service is powered by AI and based off your knowledge base. Engage at scale with instant, accurate answers for customers. Book a demo Natural conversations at scale Resolve queries instantly with Mim, your newest team member with exceptional language skills. Set up in minutes Simply connect Mim to your Dixa Knowledge Base to get it up-and-running. Zero ramp-time needed. Website as a knowledge source Easily connect your public website, and Mim will crawl it in just minutes. From then on, Mim can provide accurate answers based on any information available on your website. No training required Get up-to-speed instantly. No need to train the bot on intent or create custom solutions. Always accurate Mim automatically checks for new content in your knowledge base . All you have to do is keep your KB up-to-date. Cite your sources The chatbot always displays a link to the source article to build trust and transparency and avoid confusion. Trustworthy All of Mim’s answers come from your knowledge base, so there’s no need to worry about hallucinations. Speaks dozens of languages Mim translates customer questions at the drop of a hat, and provides answers in the language the customer speaks. Seamless human handovers Customers can always ask to speak to a human, and Mim provides agents with all the context they need to jump right into a conversation. Can’t wait to see Mim in action? Book a demo Explore AI & automation. Step into the future of customer service, and 10X your team’s talent with our AI & automation features. Learn more Say “hey” to HAI (human + AI). Connect like a human, resolve like a machine. Learn more about the way we see the future of customer service. Learn more Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo