Or instantly buy working, local phone numbers across the world. We currently supply phone numbers in more than 50 countries. Grow your business and get locals rates as you do!
Receive inbound calls and make outbound calls directly in your browser. We use the latest in SIP technology to ensure the best possible call quality. You can also forward calls.
You can choose to also receive calls on your mobile. Both your Dixa browser phone and your cell will ring simultaneously and can be answered on both devices. No more missed calls!
Our drag’n’drop call flow editor quickly and easily allows you to:
Activate mobile twinning for each employee and combine it with call forwarding rules to make sure you never miss a call.
Implementing chat on your website, especially if you have check-out pages, will drastically improve your customers’ experience.
Customize the chat widget to fit your own visuals and answer chats in the same interface as calls.
Never forget a customer! With the built-in CRM you can:
Get real-time reporting and project dashboards unto larger screens with our TV-mode. Should you wish to, you can even set your own service levels.
Finally, you can access historical data through our analytics module.
All of this comes in one interface. We do our best to continually design Dixa to be as simple, effortless and fun to work with as possible.
We’ve tried spending time - a lot of time - with complex systems, and we’re sure you have too. It’s just not worth it. With Dixa you can focus on the customer experience, not the support system.
Being cloud-based, Dixa scales instantly to fit your needs. Whether you add or remove agents and phone numbers across the world or suddenly grow your call volume, we’ve got your back.
There are no lengthy subscriptions, no implementation, IT staff, installation or maintenance needed either. Just log in and you’re good to go - we take care of the rest.
If you opt to pay annually and choose basic telephony, each agent assigned to a queue is just $15 per month. If you don’t go for the annual plan, prices for telephony start at $19 per agent per month. Check out our pricing here.
Signing up, setting up your organization, assigning employees to queues and getting a local phone number takes less than 15 minutes with our tutorial.
Your customers are everywhere, and you can meet them there. We also provide solutions for multichannel customer service.
The modern customer prefers contacting you across many different channels. Improve the customer experience by making yourself available.