Telephony & chat platform 
for businesses of any size

- No hardware needed 
- Browser-based VoIP telephony 
- Forward calls to mobile 
- Get phone numbers in 60 countries 
- Comes with free chat solution

Keep your existing phone numbers

Or instantly buy working, local phone numbers across the world. We currently supply phone numbers in 60 countries. Grow your business and get locals rates as you do!

Receive and make calls

Receive inbound calls and make outbound calls directly in your browser. We use the latest in SIP technology to ensure the best possible call quality. You can also forward calls.

Forward calls to mobile

You can choose to also receive calls on your mobile. Both your Dixa browser phone and your cell will ring simultaneously and can be answered on both devices. No more missed calls!

Easily manage your phone system

Our  drag’n’drop call flow editor quickly and easily allows you to:

  • Manage opening hours
  • Configure your automated attendant
  • Set up a voice menu (IVR) - record your own messages or upload any sound file
  • Create call forwarding sequences, so if one employee doesn’t answer the one next in line will be called
  • Queue calls and play music on hold
  • Allow callers to leave messages via voicemail
  • Record and play announcements

Activate mobile twinning for each employee and combine it with call forwarding rules to make sure you never miss a call.

We throw in all these advanced features for free

Chat widget for your website

Implementing chat on your website, especially if you have check-out pages, will drastically improve your customers’ experience.

Customize the chat widget to fit your own visuals and answer chats in the same interface as calls.

Lightweight CRM

Never forget a customer! With the built-in CRM you can:

  • Recognize customers when they contact you
  • Save customer information
  • Save and search in previous conversations
  • Add notes to each conversation

Reporting and analytics

Get real-time reporting and project dashboards unto larger screens with our TV-mode. Should you wish to, you can even set your own service levels.

Finally, you can access historical data through our analytics module.

All-in-one, simple & intuitive interface

All of this comes in one interface. We do our best to continually design Dixa to be as simple, effortless and fun to work with as possible.

We’ve tried spending time - a lot of time - with complex systems, and we’re sure you have too. It’s just not worth it. With Dixa you can focus on the customer experience, not the support system.

Scales to fit your need

Being cloud-based, Dixa scales instantly to fit your needs. Whether you add or remove agents and phone numbers across the world or suddenly grow your call volume, we’ve got your back. 

There are no lengthy subscriptions, no implementation, IT staff, installation or maintenance needed either. Just log in and you’re good to go - we take care of the rest.

Starts at $15 per agent

If you opt to pay annually and choose basic telephony, each agent assigned to a queue is just $15 per month. If you don’t go for the annual plan, prices for telephony start at $19 per agent per month. Check out our pricing here.

Become your customer’s hero -
get set up in less than 15 minutes

Signing up, setting up your organization, assigning employees to queues and getting a local phone number takes less than 15 minutes with our tutorial.

By signing up you get access to the forever free plan that includes chat, CRM, analytics and a free test of telephony!
REQUEST DEMO
If you’d like a demo right now or soon, just hit us up on the chat and we’ll try to schedule something for you immediately!

Looking for a larger setup?

Your customers are everywhere, and you can meet them there. We also provide solutions for multichannel customer service.