Event
June 10th at 13:00 - 17:30 CET

Dixa Connect in Copenhagen

On 10 June we're opening the doors at Dixa HQ for an afternoon with some of the best people working in ecommerce and customer service right now. Honest talks, great company, and a schedule that gives you time to enjoy both.

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What's on the day

A keynote, talks from CX leaders at great retail brands, and a panel discussion all exploring what it takes to rewrite the rules of customer service in 2026. AI included.

Every session is built around the questions CX and ecommerce teams are actually sitting with right now: how the role is changing, what the best teams are doing differently, and where things are heading.

Enough room in the schedule to meet the people around you and actually talk to them. Good food, good drinks and an office worth the trip.

Full agenda and speaker lineup coming soon!

Register now!
The more you integrate and the more you get better at prompting, the more Mim evolves from just an AI agent to really a helping colleague."
Roger Sandmeier
Head of Customer Service at tink
Read the case study
Most providers just focused on content-related AI. Mim gave us the ability to do tasks which normally colleagues do. That's what really made the difference."
Jessica Schulz
Customer Service Manager at Smartphonehoesjes
Read the case study
Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."
Erica Piccolomini
Chief Customer Officer at Stayforlong
Read the case study
Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."
Natasha Sims
Operations Director at Oliver Bonas
Read the case study
To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."
Rhys Howells
Head of Customer Service at Rapha
Read the case study
59%
email containment
-90%
seasonal hires at peak
82%
live chat containment
3 pts
CSAT gap, AI vs human
-33%
contact per booking
-50%
email backlog
90%
CSAT
2x
productivity/hour
+14%
improvement in CSAT scores
+17%
increase in customer retention