Integrations

Free to use, our integrations even have your homebrew systems covered!

Channels

Facebook Messenger

Build friendships on everyone's favorite channel and answer messages alongside chats, emails and calls from Dixa.

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WhatsApp

Chat with customers on the world's most popular messaging app right from Dixa.

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E-commerce

Shopify

Get current orders and shopping history when customers contact you. Just a few clicks to save a lot of time!

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Magento 1

Look up Magento order history when customers contact you. Currently supports Magento 1.

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Magento 2

As with Magento 1, automatically get Magento data in Dixa for faster support.

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Custom Integration

You decide which data Dixa automatically looks up in your own systems. Neat, right?

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WooCommerce

Add more e-commerce goodness! View customer order history instantly in Dixa.

Coming soonComing soon

Automation

Podio

If workflows are your thing, you just got lucky: Dixa plays well with Podio :-)

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Agillic

Integrate customer service and marketing in new ways. Even collect consent while on a call.

Coming soonComing soon

Zapier

Zapier ties hundreds of systems together. Automate your tasks and save time on manual data entry.

Coming soonComing soon

CRM & Sales Management

Salesforce

We know Salesforce is a favorite, so we’re actively working on an integration now. Won’t be long!

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HubSpot

All your marketing, sales & CRM data available at your fingertips while helping customers.

Coming soonComing soon

Pipedrive

If you manage sales in Pipedrive, you can supercharge your conversations in Dixa.

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Microsoft Dynamics CRM

Go beyond traditional CRM and ERP applications with Microsoft Dynamics 365

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SuperOffice

SuperOffice CRM helps sales, marketing and customer service teams build better customer relationships.

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Productivity

Elevio

Enable your agents to be more effective, and deliver a faster, more efficient, customer service with Elevio Knowledge Centered Service (KCS).

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kuando Busylight

A physical status light that lets everyone around you know if you’re busy or not. Works with Dixa out of the box.

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blink(1)

Another popular indicator light, blink(1) lets you get notifications without looking at your computer screen.

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Okta

Single Sign-On (SSO) with Okta.

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Microsoft Teams

Sync presence in both Dixa and Microsoft Teams to unify your communications.

Coming soonComing soon

Slack

A favorite in our office! Receive Slack messages and sync presence to know when customers need you asap.

Coming soonComing soon

Performance

Plecto

Import your data into Plecto to visualize your business metrics in real time with customized support dashboards.

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CX Moments

Automatically tag and categorize conversations and gain instant insights on the voice of your customers that you can act on.

Coming soonComing soon

If you want to build your own integration or explore partnering options, we'll be happy to talk.

Contact us