Dixa Best Practice Live Webinar: Optimizing Your Setup
Join Carolyn Jones, Solutions Consultant and creator of our Dixa Best Practice Newsletter, for a live session on enhancing your customer service operations. You'll learn how to streamline workflows with Intent Detection, migrate seamlessly from Elevio Assistant to Dixa Knowledge and unlock deeper reporting insights with Custom Attributes.
Dixa QA & Auto QA: Your Complete Quality Solution
Join Annie and Karolina on March 4th, for a live session on transforming your quality assurance process. You'll discover how to achieve 100% conversation coverage with AI-powered Auto QA, train and benchmark your AI agents against human performance, and unlock Voice of Customer insights that drive real improvement. Learn how Dixa QA removes manual overhead with automated scheduling, ensures consistency with calibration tools, and delivers actionable reporting to elevate your CX strategy. Plus, hear directly from Karolina as she shares real examples of how we use QA + Auto QA at Dixa with our own customer service team.
Meet Dixa at CCW Berlin 2026
Europe's leading customer service event. Three days of CX innovation. Book a meeting with the DACH team and receive complimentary access to the full event.
Dixa Roadmap Update – Q4 2025
Join us for a look behind the scenes - we'll go through new features, and what's coming next!
Power Up your Email Workflow with Mim AI agent
During the webinar we will share how leading customer service teams are using AI not to replace their agents, but to supercharge their efficiency and enhance human connection.
CX Intelligence: Advanced Analytics for Customer Support Leaders
During the webinar we share tips and tricks for support leaders to track team's performance and keep improving customer experience.
Introduction to Dixa Knowledge
We're thrilled to announce the launch of Dixa Knowledge – your centralized hub for delivering seamless, accurate, and up-to-date knowledge articles across your entire brand to your agents and customers.
