Meet Dixa at CCW Berlin 2026
Europe's leading customer service event. Three days of CX innovation. Book a meeting with the DACH team and receive complimentary access to the full event.
Why Teams Choose Dixa
Analytics you can actually use
Built-in dashboards that answer questions in click no Power BI exports, no data analyst required. See agent performance, queue health, and CSAT trends instantly.
Predictable economics
Transparent per-seat pricing with core features included. No surprise for analytics, storage, or capabilities you expect as standard.
Operational in days
Most teams run live demos within a week. Minimal training needed. Fast time-to-value when market conditions demand quick wins.
European standards
GDPR compliance, German data residency, multi-language workflow - built into the platforms from day one, not added as afterthoughts.
20% more efficiency with existing resources
Your agents spend 4+ hours daily tagginh tickets, searching for customer history, and routing conversations manually. That's 25% of their workday on tasks that shouldn't require humans. That's why we deliver:
- Single interface for every channel (phone, email, chat, WhatsApp, social media)
- Full customer history surfaces instantly when agents open a conversation
- AI routes conversations to the right agenr based on expertise and priority
- Real-time analytics show performance without exporting to external tools
Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."
Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."
To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."
