Cloud call center.
Zero hardware
A full-featured phone system in your browser. Handle complex issues with voice while keeping all context in one place.
Trusted by 850+ brands across 42 countries
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Uptime SLA
Countries Supported
Setup Time
Voice Quality
Right call. Right agent. Instantly.
Intelligent call routing based on skills, availability, and customer history. No more transfers, no more repeating information.
- Skills-based routing
- VIP customer prioritization
- Overflow and failover rules
- Real-time queue visibility
See everything before
you say hello
When a call comes in, agents see complete customer history—previous conversations, orders, and preferences—right on screen.
- Customer timeline on screen pop
- CRM & e-commerce integration
- Previous conversation summaries
- Custom attributes and tags
Respect your customers' time
Let customers request a callback instead of waiting on hold. Set up IVR menus to route calls efficiently.
- Callback scheduling
- Custom IVR flows
- Business hours automation
- Voicemail transcription
Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."
Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."
To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."
Two AI systems. One platform.
Mim handles customers autonomously. AI Co-Pilot empowers your team.
Mim resolves customer inquiries end-to-end (refunds, tracking, order changes, FAQs) and hands off to humans when needed.
AI assistance for your entire team. Drafts and suggestions for agents, workflow optimization for managers, insights for leaders.
Frequently Asked Questions
Get answers the most common questions about Team Hub.
Book a Demo with a CX & AI Expert
See how Team Hub can help your team work faster and happier.
