Live chat powered by AI and your knowledge base
Mim AI handles routine questions instantly. Your team steps in when it matters. Every conversation comes with full customer history attached.
Trusted by 850+ brands across 42 countries
.svg)
Everything you need to run live chat
Mim AI Agent
Intelligent Routing
Full Customer History
Customizable Widget
Contact Form Fallback
CSAT Surveys
Mim answers first.
Your team handles the rest
Routine questions don't need to wait. Mim AI responds instantly — answering FAQs, checking order status, processing simple requests. When something needs a human, Mim hands off with full context so your team can pick up without asking customers to repeat themselves.
- Mim resolves up to 80% of common questions
- Seamless handoff with conversation history attached
- Customers get instant answers, your team gets fewer interruptions
Every chat starts with context, not questions
No more "Can I get your order number?" Dixa pulls in customer data automatically — orders, returns, loyalty status, past conversations. Your team sees everything before they type a word.
- Customer data from Shopify, Magento, and your CRM
- Full conversation history across all channels
- AI suggests responses based on your knowledge base
A chat widget that fits your brand
Customize colors, placement, and behavior. Show it on specific pages, hide it when you're offline, or switch to a contact form after hours. Your widget, your rules.
- Match your brand colors and style
- Control visibility by page, time, or availability
- Mobile-optimized out of the box
Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."
Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."
To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."
See what Dixa can do for you
Book a call with our team and discover how brands like yours handle more with less.
