Dixa Connect in Copenhagen
We're opening the doors at Dixa HQ on 10 June for an afternoon with some of the best people working in ecommerce and customer service. Honest talks, great company, and a schedule that gives you time to enjoy both.
Proof Over Pilots: How retailers are moving from AI pilots to real value
Every retailer is running an AI pilot. Far fewer are seeing real results from them. Riccardo Baldoni from Silver Cross and Jacob Rastad from Nordic Nest share what it took to move AI from pilot to production. A live panel in partnership with Voyado, Dixa, and Ingrid.
Dixa QA & Auto QA: Your Complete Quality Solution
Join Annie and Karolina on March 4th, for a live session on transforming your quality assurance process. You'll discover how to achieve 100% conversation coverage with AI-powered Auto QA, train and benchmark your AI agents against human performance, and unlock Voice of Customer insights that drive real improvement. Learn how Dixa QA removes manual overhead with automated scheduling, ensures consistency with calibration tools, and delivers actionable reporting to elevate your CX strategy. Plus, hear directly from Karolina as she shares real examples of how we use QA + Auto QA at Dixa with our own customer service team.