Woolman
Connect your commerce stack with your CX operation. Woolman and Dixa bring together Shopify expertise and agentic AI customer service so ecommerce brands can replatform, scale, and deliver better customer experiences from one coordinated setup.
What this integration enables
Replatforming
Move from fragmented systems to a scalable Shopify foundation with commerce and CX connected from day one.
Intelligence platform
One view of commerce data, operational metrics, and customer conversations for smarter decision-making.
Commerce solutions
Custom integrations and applications for when Shopify alone isn't enough, with CX running seamlessly alongside.
Unified operations
Commerce and customer interactions in one operational model instead of separate silos.
Lower total cost of ownership
Reduced complexity across your commerce and support stack.
Continuous improvement
Ongoing optimisation instead of one-off projects.
How we work together
Woolman builds and optimises your Shopify-based commerce architecture. Dixa powers customer experience with unified conversations across channels. Together, commerce operations and customer interactions live in one coordinated setup–fewer silos, clearer priorities, better alignment between teams.
Built for ecommerce brands scaling on Shopify
Whether you're replatforming from a legacy system or scaling an existing Shopify setup, Woolman and Dixa give you one partner for commerce and one for CX, working together so you don't have to connect the dots yourself.
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