Performance Platform for Customer Service

Miuros by Dixa: Customer service analytics

Miuros by Dixa turns your data into actionable insights with AI-powered analytics, quality assurance, and automation. Built for international & scaling customer service teams.

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Miuros is now a part of Dixa

This exciting news means that we can set a new standard in data-driven conversational customer service, giving brands the toolkit they need to utilize data and quality assurance on a greater scale.
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Easy implementation and reliable results

Get up and running with Miuros by Dixa in no time. Quick answers to sophisticated questions: With a series of flexible dashboards, managers are empowered to make fair data-driven decisions.

Miuros by Dixa is, for all intents and purposes, a virtual data scientist. Build better experiences with an all in one QA platform to analyze and audit customer interactions. Identify and create coaching opportunities to help agents develop their skills and improve your customer experience.

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Need a hand? Our dedicated Miuros by Dixa team is always ready to assist you via email. Stay informed with real-time updates on our system status by visiting our status page. We’re here for you, every step of the way.
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Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity."

Erica Piccolomini

Chief Customer Officer at Stayforlong

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Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams."

Natasha Sims

Operations Director at Oliver Bonas

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To enhance our CX, we knew that the business needed a unified platform to reduce silos across channels and teams. Dixa's one-screen wonder has been a game changer that keeps our workflows seamless."